olomoucactive(at)gmail.com

FAQs

We are happy to answer your questions

 We recommend to always travel with your current passport/ID, visas and travel insurance.

After your booking we will confirme your booking within 1hour. We will send you the payments information so you can pay by credit card. In the case of the last minite booking you can pay cash after the tour ends. We accept USD, EUR and GBP and we have always the actual rate according CNB.

Bouzov castle and Javoricko caves we would recommend the to anybody who is used to hike and loves outdoors and nature. Even in case you have children with you, or you prefer an easy going day, our tours are suitable for everyone.
Wallachien village and Stramberk visit two cities in beautiful location of the Beskydy mountain. You will walk in open air musem of the Wallachien village and after the other small town with folks architecture. For anybody who want to escape from city and spend a day in pure nature of Jeseniky reservation. After a hike to the highest peak in Jeseniky mountains you can get the energy back in the spa village.

The only single important thing is to wear comfortable hiking boots or sport shoes suitable for forest walk. The ground is uneven and high heels or such are a no go for the trip. City sneakers are suitable in summer months, in winter you will need closed shoes or boots. Beside this, you may want to pack sunglasses and a sun cream, along with shorts for hot summer days – while in winter, pack an extra layer, gloves and a cap for your hike as it can be chilly. You need no special gear or such.

Yes, we go in any weather. We have mild climate in Czech Republic. In the worst case it can rain. And the rain usually does not last long. In case of raining, we will provide you raincoat free of charge.

Yes, we provide 30% discount to all children under 15 years old. And our prices change acording of the amount of persons thay book a tour. So easy…the more people book the tour the higher is a discount. Good to go with your mates and family. 

If you cancel 1 day before the tour date, we will return you 100% of your payment. The payment is non-refindable (0%) if you cancel anytime later due to late notice.

We are focused on small groups. The atmosphere is much more friendly and your experience is deeper. There is usually around 4 persons on our tours. Do not worry of full big bus.

Just your name, your travel date, address or name of your hotel and a mobile phone so we can call in case of emergency situation. That is all you need to book the tour. After the booking you will recive an email with more information and payments details. 

Yes, we can help you arrange this. We will plan customized itinerary fitting your needs using our deep knowledge of the area. Just contact us for for your own tailored offer!

The choice of vegetarian/ vegan food in the mountain area is difficult but we always find something for you. 

All the tour we offer are good for family and senior people. The tours are 100% cutomize to your physical demand. 

The transfer from Olomouc usually lasts about 0,5-1hour. 

Yes, this is possible. For the tour itself can be done rather with baby carrier, as the stroller cannot make all the parts with stairs and on forest, and would need to be carried over.

Most of our tours are easy with slow and short walking only. But there are some tours of a little higher dificulty. For further information please check Physical rating in the tour description.

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